4,845 reputation
421
bio website redguava.com.au
location Melbourne, Australia
age 35
visits member for 2 years, 6 months
seen yesterday
stats profile views 287

Founder of RedGuava, makers of Cliniko


Dec
30
answered For alpha/beta testing, should I charge users or pay users?
Dec
30
comment Best strategies for approaching customers via phone
That's a fantastic answer. Taking this advice would do you well. Particularly about listening instead of talking. Noone wants to hear a 5 min rant and you also can't be so prepared. You need to listen to what they say and alter your discussion accordingly.
Dec
29
comment SaaS company incentives
I don't understand, are you talking about commissions to the founders? I thought you were asking about staff.
Dec
28
answered How do I create and lead a startup team of game developers?
Dec
28
answered SaaS company incentives
Dec
22
answered How can startups protect their technology from being copied by the companies assembling it?
Dec
21
answered When hiring a freelancer, should I lump together related tasks or spread them out?
Dec
19
comment Exchanging newsletter mentions and tweets with other startups?
We may have different definitions of ads, but that's an ad to me. Whether it's in it's own email or at the bottom of your newsletter, it's an ad. I think the offer is the only way for me that you blur the line and can get away with it.
Dec
19
comment Exchanging newsletter mentions and tweets with other startups?
I really like Zuly's point of "Make it an offer". That is great advice and could be the deciding factor on this being a success or not.
Dec
19
answered Exchanging newsletter mentions and tweets with other startups?
Dec
19
answered Advertising for my ecommerce startup
Dec
19
awarded  Excavator
Dec
19
revised Should I include ads in my new iPhone app?
improved title
Dec
19
comment Researching Competitors Prices
It depends on what your competitive advantage is. It might be price and that's a valid strategy.
Dec
16
comment How often should I implement a new feature in a new web startup?
I am guessing because it's completely unrealistic to think you won't need to keep iterating on any system.
Dec
14
answered Selling my SaaS: been offered $500k plus 3-year management contract. How should I respond?
Dec
14
comment How often should I implement a new feature in a new web startup?
@jimg I follow that principle myself with my own business, I just don't think it's right for all. Especially if this person is very new and lacking features is costing them business, then saying "no" to features is the last thing they need to worry about. It's good advice to be aware of, I just hope people really consider their own scenario instead of following it blindly.
Dec
13
comment How often should I implement a new feature in a new web startup?
I always worry that people will attempt to copy a way another business does things and expect the same result. 37Signals do some great stuff, but what they do won't necessarily work for you too. Keeping your software as simple as possible isn't for everyone.
Dec
13
answered How often should I implement a new feature in a new web startup?
Dec
11
answered kickstarter alternatives for non US startups?