Joel Friedlaender

4,800 reputation

421

bio	website	redguava.com.au
	location	Melbourne, Australia
	age	35
visits	member for	2 years, 6 months
	seen	yesterday
stats	profile views	287

Founder of RedGuava, makers of Cliniko

	4,800 reputation	bio	website	redguava.com.au	visits	member for	2 years, 6 months
421 badges		location	Melbourne, Australia		seen	yesterday

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Nov 7	comment	Ads or no Ads for a web app? Not having any form of login is very restrictive to monetization options. Is this not an option?
Nov 3	comment	Your business website experiences a bad crash; what's your protocol for communicating with customers? On your help page is a good place. Really anywhere that you think your users will go when there is a problem.
Nov 2	comment	How to get website traffic from US and Canada See these answers: answers.onstartups.com/questions/1601/… answers.onstartups.com/questions/31787/…
Nov 2	comment	Your business website experiences a bad crash; what's your protocol for communicating with customers? SMS is a good idea, just be careful if you have users in different time zones. I wouldn't want to be woken at 3am to find out about an outage that is sorted by the time I wake up.
Nov 2	answered	Your business website experiences a bad crash; what's your protocol for communicating with customers?
Nov 1	answered	Registering a trademark for software
Nov 1	answered	What are some good strategies when setting up a support wiki page?
Oct 31	answered	mobile market book
Oct 31	answered	App development vs Web development
Oct 31	answered	I've built my product. Now how do I get customers?
Oct 31	answered	What would be the correct way of asking potential customers whether they need/like the product?
Oct 31	answered	How do you know if a user is a serious buyer and ready to purchase?
Oct 31	answered	Start with: generic product, client product, or freelancing?
Oct 30	answered	What is the best branding strategy?
Oct 30	comment	.info or .me for personal resume (CV)? Voted to close because it's not relevant to startups.
Oct 30	answered	How does a startup get a lot of Facebook fans?
Oct 30	comment	Monetization options - other than ads - for consumer SaaS You currently have amazing growth rates for a new SaaS application, I would be surprised if you had the same growth if it were a paid service (even with a trial).
Oct 27	comment	Monetization options - other than ads - for consumer SaaS There is a huge difference between free and cheap as far as signups go. Just having to enter a credit card will deter a lot of users. It may not be worth reducing your user base by so much for such a small subscription. I think freemium makes sense in your case.
Oct 26	answered	How would a company have telephone customer support without the agents hating their jobs?
Oct 26	comment	How would you design navigation for a specialty marketplace? I have voted to close this, I think it would be better suited on ux.stackexchange.com