141 reputation
2
bio website markrichman.com
location Parkland, FL
age 39
visits member for 2 years, 6 months
seen Oct 1 '11 at 20:24
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MARK RICHMAN is a technology and business visionary with management and hands-on experience in both large and small organizations. Strong record of success in creating robust IT architectures and infrastructures. Proven ability to bring the benefits of IT to solve business issues while managing costs and risks. Mark is a practitioner of agile software development and is a recognized expert in the field of web services. As a technology writer, Mark has co-authored the book Professional XML Web Services, and published several articles for XML Journal and Web Services Journal. Mark lives with his wife, Tracey, in Parkland, FL. When not managing projects and writing code, Mark enjoys playing and writing music and taking aerial photographs. Mark has an undergraduate degree in Computer Science, and a master's degree in Business Administration, with a specialization in Technology Management. To learn more about Mark and his ideas on software development, business, technology, and life, visit his website at http://markrichman.com or email him at mark@markrichman.com.

Nov
21
comment How do I “make up” rates?
Scope creep only happens if you let it.  If you and the client agree a fixed scope - in writing - before work starts, it is easy to see whether or not any "Can you just ..." work is within the scope and therefore within the fee. If the scope cannot be fully described, documented and agreed at the outset, then a preliminary project to gather the necessary information to allow this needs to happen (and get paid for) first.
Nov
21
comment How do I “make up” rates?
The main disadvantage of charging for your time is that it's adversarial; it promotes conflict.  The client wants a quick fix and the consultant wants a slow fix. Basing prices on value to be received by the client creates win-win.  Both parties best interests are one and the same in this case; both want a great job done within a reasonable elapsed time.
Nov
21
comment How do I “make up” rates?
Moshe, mine was perhaps not the best example in this context since elasticity of demand implies relatively undifferentiated products or services in supply. That's true for products like OJ or services like, say, changing a tire.