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I too have put an app (iPhone) on the market and have had to lower my expectations from the millions I was sure it would sell down to about 1 sale a week, if that. I attended the Apple Developers Conference here in Austin this year and a long-held impression was reinforced that there are only a few real winners (apps) and everything else makes some sales, ...

You create them as mail groups (a.k.a. distribution lists), and then add one or more of your regular mail users to the group. In the Admin dashboard; Users and groups --> Groups --> Create new group. These groups and emails to them are 'shared' with Google in the sense that Google also reads the emails. That's because these addresses are required by ...

I will be a contrarian here and tell you that 37Signals may be a great company, but their product is only fit for either extremely unstructured companies or those under 5 employees. As we have gone past 5 employees, we could not wait to get the heck out of every one of their tools we were using. And it was an absolute hell to move from so loosey goosey done ...

I'll admit that I've never got Basecamp. I've used it a few times, and always been surprised by how scrawny it is - no half decent search, zero usable process support and no sensible way of integrating other tools that fill the gaps. I like a lot about the 37signals stance in general, but this is a tool that survives (in my view) on reputation alone. It was ...

I use basecamp with two of my suppliers. The fundamental difference between basecamp and google apps is that basecamp is built for collaboration only, and it's useful for exchanging files. It works well for a limited amount of tasks: ToDo lists; discussion threads, uploading and commenting on files. I use it to share out wireframes, exchange files with ...

Are you using any form of CRM system at the moment does it have any of the metrics you are after if so it maybe fairly simple to extract that info and show in GMail? We use a CRM system called Capsule (though any good CRM should do what Capsule does for us) it has a Gmail/Apps integration for adding users into the system automatically allowing ...

I recently had to research this topic for one of our startups. After a few weeks I cam up with this: Assistly.com Service that you subscribe to has full email piping rules, allows you to publish help topics, also well intergrated with some social media specially Twitter. Cerb5 http://www.cerberusweb.com/ This is the choice we went with. Its more of a ...

MS Office has the largest share in the office productivity software space. No matter how much Google or anybody else for that matter blogs about it, they are not even in the same order of magnitude to be considered a competition to it. Plus, there are already so many office users using Word, Excel, Powerpoint everyday. That is your market. I say go for ...

To the best of my knowledge, no problem. I know of several small companies which use Google Apps Standard for all their email & calendar needs. After a quick glance through their terms of service I didn't find any limitations on the type of organization to use Google Apps. If you want to know for sure, you could email Google and ask.

We had the same problem. Based on the feedback we got during the beta test of our software we decided to use a different name for the final release. With the product name change we changed also the domain we use for the product. We wanted to merge the accounts for both domains, but later changed our mind due to the annoying waiting period. At the moment we ...

My reasonably large company (read 100+) used gmail for it's mail server and it was fantastic. We had several different domains that we had to hook into and you could also hook in your personal email (which I'm not so found of). As far as I can tell, gmail is compatible with servers that send out emails, like Wordpress, but you should check on that.

Basecamp and other 37signals tools are really great. Though, in distributed teams you have to remember that just tools would not do all the work. You have to make sure that communication is good, team members know and understand each other well. For that, I suggest to use tools like Skype and Yammer to build up your communcation channels between the members. ...

Well as far as when to use it, the question is simple. ALWAYS!!! This explains to people what they can and can not do. Even if you distribute the software free, have your sources exposed, and put no restrictions on redistribution, just state that. Otherwise you're leaving things too open. People won't redistribute or extend for fears of copyright violation. ...

I work in a building with a company that is a Google Apps authorised re-seller and being in the same building as them, they switched over our small company to Google Apps and we haven't had any issues. We use Google Apps for email, documents, time management and pretty much every aspect of project/business management. Make sure if you do migrate and you're ...

As Steve said, there is the free Google Apps version which is good for up to 10 users. We use it and it works great. One thing I would be cautious about though is mixing your "corporate site" with your "product site". E.g. if your product is for instance a big gaming forum that ties into the mail servers, there might be a risk that your forum gets hacked ...

Not sure where the disdain for 37signals comes from as my team uses Basecamp and Highrise every day. I've tried MS Project and amalgamations of several others, but nothing is as clean and easy to use as Basecamp. As for a CRM, Highrise gets my vote, hands down. I'd been a paying customer of Salesforce and I've tried Sugar. Zolo even has one I think I've ...

We have a distributed team with 9 people. I find some of the other comments mystifying about how you can't use 37signals beyond 5 people or with distributed teams. After all, 37signals itself has 20-some people and a distributed workforce. I am also mystified that someone would assert that an industry leader like 37signals is "surviving" on reputation alone. ...