Hot answers tagged fraud
8
Welcome to the wacky world where what is blue is green, what should be is a could be, and even the most ardent Democrat (me) begins to believe in Tort reform (please).
There are many things that you can do to protect yourself from the common cold. A hat. Washing your hands. Warm tea. Drying your hair. Washing your hands. Not touching toddler's hands. And ...
7
Sorry to hear of your situation.
I'd be concerned about the company flipping its assets into a newco and wiping the slate clean - difficult with a pre-existing investor, but theoretically possible.
I'd also review the shareholders agreements regarding drag along / tag along rights - they could be used for not so favorable purposes.
7
There are two separate approaches to reducing credit card fraud. The first approach requires the collection of credit card and purchaser data, and then a review of that data. Your order pages should always require the customer CVV code, collect their IP address, and their phone number and billing address. While your credit card processor might accept a ...
4
To reduce chargebacks, you should add additional checks during the purchasing process:
Require the CVV code from the credit card. This should not be optional.
Use the MaxMind GeoIP service to get a 'fraud score'. Essentially this will tell you if the user with the card is too far in physical space from the bank where the card is from. This is extremely ...
1
Here are your (reasonable) options:
If you can demonstrate that the user is in the wrong, you should contest the chargeback.
You can cut the user off and refuse to do business with them in the future. (Usually.)
If the amount is enough to justify it, you can try suing the user.
Disclosing information about the user is extremely thorny, especially if it's ...
1
I think you should report this to the actual person if it's possible if not then report it to the bank issuing the card if you know what bank it is. Their security departments would be very interested in this. If not then to Visa or MasterCard.
One thing that I would keep is the record of this transaction as this might be needed for evidence later.
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What they are doing is not illegal (unless they sign contracts that state developers must be based in a certain locatoin), but just not stating the facts as they are. If they are trying to convince customers' that they are based in the US then they are going to earn themselves a bad reputation. Can't see what you can do apart from contact them and make them ...
1
My business used to have a major chargeback program, so I built a system to call high-fraud-risk customers during the ordering process before charging their credit cards. That weeded out 99% of the fraud... the people with stolen credit cards would not provide their real phone number, or their real phone number would give away the fraud (US billing address, ...
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