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How to structure pre-paid professional support for an Open Source product?
I'm offering professional support for an open source product, with the blessings of the team behind it.
What is a good way to structure support to make this good for my clients AND worth my while?
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1
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What are the legalities concerning supporting open source software?
For the last couple months, I have been building small HTPCs with a variety of software on them, tailored to what my customers (so far just my friends) want.
There is a market there, but I'm ...
