1
vote
2answers
114 views

Customer Service E-commerce site

I and one other business partner are launching a niche ecommerce site in November. We have nearly everything set except for one or two lingering questions. One of those questions is customer service. ...
4
votes
6answers
917 views

Anyone know of any live chat solutions that integrate w/ Google Talk or other IM platforms?

My site currently uses Volusion live chat but honestly, it sucks, since I need to run the tool and sit in front of it all day long. I'd like something more mobile where I can respond to chat inquiries ...