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1
vote
0answers
25 views

How do you charge for consulting services of varied amounts?

We charge a monthly fee for customers to use our service. On the sign-up form the calculation for this fee is done and the cost is shown to the customer. They can then complete the billing info and ...
0
votes
0answers
22 views

Does Monthly Curation Subscription work on Crowdfunding Platform?

Currently, I launched a monthly discovery business; I have yet to find another monthly discovery business started off on crowd-funding. We launched roughly 2 days ago (marketing on Facebook right ...
1
vote
1answer
40 views

Accounting upfront payments in an accrual manner

In a subscription-model context, a customer can be offered to pay for a year in advance in exchange for a rebate. This might be desirable for the business for cash flow reasons. In accrual ...
1
vote
2answers
93 views

Billing for addons - how?

We are building an SaaS service that will be billed on a monthly basis. For example, if the user's service starts on 4th December 2012, then we bill them on 4th December 2012 for the month's fees. We ...
2
votes
4answers
75 views

Handling pro-rated upgrade/downgrades

I'll be handing recurring billing with pro-rated upgrades/downgrades. Although upgrade seems simple, but I'm unsure wether to provide a refund incase the remainder amount exceeds the required total ...
2
votes
2answers
111 views

Selecting a Pricing structure-How to offer free membership?

We are nearing the launch of our website which is a wholesale marketplace and network, which hosts transactions between Buyers and Sellers. We are deciding between two offers for a period of free use ...
0
votes
1answer
65 views

New Site … How do I get New Members?

I remember awhile back watching a video where either David Heinemeier or Kevin Rose started about how crucial it is to start with live data for a new web app. Where's the best place to purchase up to ...
2
votes
3answers
207 views

Moving customers from free to paid

I've got a subscription service with a free tier. Initially, the free tier was far too generous. We've since significantly lowered what that free tier provides. However, we had grandfathered in ...
-2
votes
3answers
143 views

What is the best way to charge subscription costs?

I've developting a SaaS product and would like to charge my users a subscription charge, I'm considering a model with a monthly fee and a annual discount - but now my question is this. How do I ...
6
votes
4answers
397 views

Is yearly subscription for a new SaaS a bad idea?

We're working hard on a new SaaS idea. We're bootstrapping as much as we can and are not looking for outside investment. Our goal was start charging for the service on a yearly basis, in our minds ...
1
vote
3answers
242 views

Subscription billing for a B2B SaaS

I understand I can either go with a combination of: Payment Gateway (ex: Authorize.net) and Subscription management service (Spreedly, Cheddargettar) or go with one solution that provides both these ...
0
votes
2answers
97 views

When a client chooses a lesser subscription in a web app

What happens when a user had a greater subscription plan but chooses to convert to a lesser one? Of course, the features should be locked/limited, but what happens for example in this case: ...
0
votes
1answer
67 views

How to deal with the subscriber email address shift from the subscribed email address to a new one? [closed]

How to deal with the subscriber email address shift from the subscribed email address to a new one? example : Mr.A subscribed on www.example.com by using mr.a@yahoo.com, however, now he tend to ...
3
votes
1answer
236 views

Would you recommend CheddarGetter.com (subscription payment SaaS) and why?

I've narrowed our list of vendors for managing our subscription billing down to Spreedly.com and CheddarGetter.com. I'd love to hear from customers what their experience with ...
2
votes
3answers
356 views

Would you recommend SubscriptionBridge? And why?

We're looking a a recurring billing and subscription management service. I've narrowed it down to Spreedly and Subscription Bridge. Spreedly is a bit bare bones but pretty easy to use. And they seem ...
0
votes
2answers
226 views

Subscription pricing for iPhone app

Are there any examples of selling iPhone apps - other than weekly magazines and the like - using a subscription model instead of a one-time app store purchase?
1
vote
1answer
258 views

How Should I Price My Products or Services

Marketing your startup takes many forms. The classical marketing approach revolves around the 4 P’s: Product, Price, Promotion and Place. For this question and answer, we will tackle the Pricing ...
0
votes
1answer
90 views

Can I calculate LTV from number of total members and number of current members

I'm trying to calculate average customer lifetime value of a membership site. The data available to me is unfortunately either incomplete or very simplistic (or else I don't know how to extract the ...
3
votes
3answers
301 views

Pivoting problem for a food subscription startup

I launched my website which sells healthy snack subscriptions about two months ago. We provide healthy snack alternatives to white collars. That arent available other than our site We sell nutrition ...
5
votes
1answer
346 views

UK based subscription web app - best payment provider for $5 per month payments

I am currently developing a SaaS product and am at an impasse in terms of how to charge. The subscription is only going to be $5 per month. Although I'm in the UK, my main market is going to be the ...
3
votes
2answers
497 views

Monthly subscription management service and payment gateway UK

We are currently building a website which includes a monthly subscription plan(s). We have a merchant account with Streamline and looking for a payment gateway. We would like to use a billing ...
0
votes
3answers
164 views

Selling PPC… Shared or Dedicated?

I want to sell PPC to white collar professional service businesses (lawyers, accountants, etc.) I already am a website designer marketing to these folks. I could create a website that sells a listing ...
2
votes
5answers
360 views

Bill the clients automatically or send them an invoice?

I am working on a monthly subscription site in which users can cancel/upgrade/downgrade anytime they want. I am integrating the payment module with Paypal and would like to know the pros and cons of ...
0
votes
1answer
106 views

When to consider Free or Paid model for website product

If you had an online product that filled a significant nitch, would you let members use your site for free instead of following through on a paid model? Inline with this question, assume that this ...
5
votes
3answers
956 views

Upgrades, Downgrades and Cancellations in Paypal recurring service

I plan on using Paypal for a monthly subscription service and would like to know how to handle the Upgrade/Downgrade/Cancellation from users: For cancellation, is it recommended to develop the site ...
3
votes
2answers
407 views

Are there services that handle subscription payment for web applications?

I currently run a startup that sells an iPhone app through the App Store. I love that the App Store takes care of the work of charging users, collection of sales tax, basic reporting, etc. and just ...
3
votes
1answer
703 views

Financial model examples for downloadable content subscriptions

We're preparing a pitch deck for our startup which looks to partly make money from downloadable content. We'd like to add a subscription model for the content, and we are looking for examples of ...
7
votes
5answers
707 views

Third-party subscription payment processing like Recurly?

Does anyone have any experience with third-party subscription payment processing services like Recurly? What else is there?
9
votes
6answers
967 views

Anyone done A/B tests on SaaS plan names?

I am adding paid plans for my online service and would like to know what subscription plan names to use. Should I go with Gold, Silver, Bronze or Basic, Premium, Standard??
3
votes
2answers
255 views

Reseller Discounts for Annual Maintenance?

We offer our resellers (ones that actively go out and sell to customers) a 25% discount on software licenses. We have just introduced an annual maintenance fee, at 20% of current list price at the ...
5
votes
7answers
2k views

Use Spreedly or Chargify or neither?

I plan to add subscription plan(s) to my website (built using ASP.NET). I may be using Paypal as the payment gateway for now. I might consider adding credit card payments in the future. Although ...
2
votes
3answers
181 views

Annual Maintenance Payments

We are planning on introducing an annual maintenance fee for a new enterprise-level product we will soon be launching. How do you handle when the payments are to be made? For example, let's say a ...
11
votes
7answers
529 views

How do you raise price?

This is follow-up to my previous question. Inspired by the answers, we did a quick customer survey. We asked the standard question "would you recommend our service to a friend?" and "what is the main ...
2
votes
2answers
219 views

Subscription payments for download software

We will be licensing 2 downloadable software products, both aimed at animation / game development professionals / studios (1 plugin, 1 SDK / library) where subscription pricing is not currently ...
8
votes
4answers
2k views

What are Advantages and Disadvantages of Pricing Monthly Subscriptions?

I've recently the post on the question: Subscription Pricing Starting Strategy: start high and lower, or start low and raise? , and I also read the articles and comments for: QuickSprout: Customer ...
13
votes
9answers
1k views

Should SAAS have tiered pricing for different countries?

For a start-up providing a web-app to customers on a subscription basis, do you think that the benefits of different geographic pricing outweigh the downside? My rationale is that while North America ...
11
votes
14answers
2k views

subscription based models, how to determine pricing?

I am nearly ready to launch, however I need to determine a pricing for monthly payments by the clients. How do you price it? Each time a user uses the product it costs us money through hardware ...
6
votes
5answers
508 views

How to do a trial offer?

We'd like to offer 30 day trial for a subscription service. Has anyone experimented with that? We will probably do a bunch of testing with it but I'd really like to hear your experiences on: 1) ...
1
vote
5answers
732 views

Off-the-shelf paywall?

I'm in the process of building a subscription-based content service. Users pay a monthly fee for one of a number of levels of service, and in return get regular emails and website access corresponding ...
3
votes
6answers
547 views

Components of a payments system (end to end)

What are the components of a subscription/payments processing system/platform? Does anyone have a good explanation of how providers like Zuora, Authorise.net etc. come together?