The service tag has no wiki summary.
4
votes
1answer
137 views
How best to manage charge backs and returns in 3rd party aggregation model?
Searched the site, but didn't find an answer to the following question:
My partners and I are working on a startup and part of our model is acting as a 3rd party aggregator of certain services, ...
7
votes
5answers
2k views
What is the secret of Dropbox's success?
Why is Dropbox so much more successful than many other sites that offer/offered essentially the same service?
5
votes
1answer
184 views
Field Service Management
I need to manage going door-to-door to 700 properties. I need to be able to account for each property whether they require my service. Then I will need to provide that service every 2 weeks. I've ...
2
votes
2answers
43 views
How do I create a service charge table
I'm planning on changing the pricing model of my company from an hourly rate to a fixed rate. If that's not clear enough here's an example:
My current model is: customer asks us to install a power ...
0
votes
2answers
54 views
Selling an idea in the public sector
Me and my partner are working on an idea for a text (SMS) service that we intend to pitch to the National Health Service in the UK as it could potentially save them a lot of money. However, minus the ...
2
votes
4answers
506 views
customer service ticketing system (open source)? [closed]
I currently have a simple form for customer feedback / customer issues, this form send an email to support@ourwebsite.com and then we check that and reply to any inquiries.
I'd like to implement a ...
1
vote
2answers
61 views
Paid Market Testing
I am planning at a new startup and would like to a-b-test several elements (such as the brand name / logo / sales pitch) before the actual product launch.
Ideally, I would love to pay a service money ...
1
vote
2answers
607 views
Fair commission for sales agent
My start-up is going to provide B2B custom software development services on a project by project basis. I have been talking to a prospective sales agent, who would take over the following ...
1
vote
2answers
184 views
What are the various IT consulting models and the benefits and drawbacks of each?
I am pursuing an opportunity as an outside consultant to an established company, but don't really know how to package my services. Here are a couple of models I have come across:
Charge a retainer ...
1
vote
1answer
61 views
Content Filling Services
I'm making a content-driven webapp and I was wondering it there are any "Content filling" services that any of you now of?
Basically these services would be used to fill the site with some nice ...
-1
votes
1answer
95 views
Phone Service for startups similar to skype number?
I was able to get a skype number for clients to call from US, but there isn't anything listed for Canada.
I would like to be able to have a separate number for people to call from Canada, but forward ...
2
votes
2answers
145 views
Free service or paid service?
Why are there free services and paid services? How are paid services different?
For example, some job search sites require $$$, and others are free.
How would you decide whether to charge for a ...
0
votes
2answers
117 views
how to describe and market web applications creation service to Internet newbies
I am a web applications programmer and having created web applications for education, health and private investigations industries and seeing the value in doing this, I feel I am ready to start my own ...
0
votes
6answers
193 views
How should I approach web-hosting companies?
My business is to do with Live-Chat support for business websites. I now have my website up and got good traffic, and excellent reviews from my closed beta program.
I am now trying to break into ...
0
votes
2answers
90 views
Is there such thing as a “real virtual computer” [closed]
Myself and a few others have been doing a bit of research and couldn’t find anything on the following.
A virtual pc, where I could use my not-so-good current pc but have access to a much better, ...
1
vote
3answers
398 views
How to calculate prices of my service based on Amazon Ec2 prices?
I'm going to provide some service for media content management. I will use Ec2 instances for service hosting. So, what are reasonable margins to Ec2 prices? What guides exist for such a matter? I want ...
0
votes
2answers
100 views
How should I list all the features?
I now have my website up. I have listed top 6 features on "homepage". I have 29 vital features to my service (Live-Chat) that needs to be listed on "features" page. I tried various templates but they ...
2
votes
2answers
601 views
Evergreen dilemma : Product Company vs Service Company
From the title itself some of you might have guesses the question. Yes it is an ever green dilemma of entrepreneurs especially in our field. Of course I am not an exception here.
I run an IT service ...
7
votes
2answers
757 views
How do you ask a client to write a testimonial?
Any tips to collect testimonials? I have some clients. They seemed to be satisfied with my services, but they were reluctant to write a written testimonial. Please advise.
0
votes
1answer
106 views
When to consider Free or Paid model for website product
If you had an online product that filled a significant nitch, would you let members use your site for free instead of following through on a paid model?
Inline with this question, assume that this ...
2
votes
1answer
168 views
Web service with subscription/payment and with automated email
I am considering starting a business based on daily/regular emails that will be fed an automated process getting data from a MySQL database.
I am looking for a service that:
offers a ready-made ...
1
vote
1answer
63 views
What is the simplest way to state the importance of finding a solution to a problem as a business model?
I've often heard the maxim "solve a problem" as the fundamental insight into creating a value-providing business. I was hoping someone could elaborate on this, but still keep it concise and easy to ...
0
votes
1answer
215 views
Ooma equivalent for business. No recurring fees
I currently use an Ooma VOIP converter box at my home office for phone service, and during preparation for a marketing campaign, noticed a previously-overlooked 'Terms of Service' clause prohibiting ...
2
votes
2answers
146 views
Small office “support” server- hardware and software?
So I am in the process of launching a new venture. The new company will be a niche consulting company centered around some complex simulation tools that have been developed, are the company will ...
0
votes
3answers
51 views
When a service oriented site starts, do they open with projects/customers?
How do service oriented sites start with content? For instance, when a site such as ebay or elance.com start, they woudl need some type of auctions already posted to generate interest in new ...
