SaaS stands for Software as a Service. That means a Software for which the business model is Subscription based with a recurring fees. The opposite would be on-Premise software which you buy once for an upfront fee but don't necessarily need to pay any recurring fee to keep using.

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3
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2answers
638 views

Trial to paid conversion ratio

Are there any good reference points about trial-to-paid conversion in SAAS world? What factors impact this ratio. I am looking at streaming rich media for B2C.
1
vote
3answers
702 views

tax implications of running SAAS

If I am running a SAAS businss and my users are paying me e.g. 10$ per month is there a sales tax liability on it? Who pays that tax and what are the different things to consider. Does it matter ...
1
vote
8answers
536 views

Want to offer SaaS product via RDP, any recommendation on hosting

We already have a desktop product for Windows. Unfortunately it is a win32/64 exe for Windows, and making a web version would take some years. We want to join the SaaS party, so we want to introduce ...
9
votes
6answers
952 views

Anyone done A/B tests on SaaS plan names?

I am adding paid plans for my online service and would like to know what subscription plan names to use. Should I go with Gold, Silver, Bronze or Basic, Premium, Standard??
1
vote
3answers
1k views

Should I use online accounting software in Canada?

My part-time bookkeeper and I are currently reviewing Xero for accounting. I like the online aspect of being able to enter and view data online (my bookkeeper works from home). The cost seems ...
3
votes
6answers
427 views

Suggestions for a tool that is equal to LinkedIn + CRM + Email?

We use Google Apps and Highrise. Now, they are both decent tools, the problem is that they do not integrate. Most particularly, keeping GMail contacts in sync with Highrise is a huge problem. Now, add ...
8
votes
2answers
358 views

Using US Based SaaS as a European company?

As EU companies are aware, the personal data protection law doesn't allow EU companies to store data in servers located outside of the EU. The only way to do this is for the provider to join the Safe ...
1
vote
1answer
707 views

Can you act as a white-label payment service built on top of a payment processor?

Can a company who has a merchant account act as a white-label "middle-man" between another merchant and a payment processing company like Paypal? For example, a white-label company offers an API into ...
2
votes
5answers
376 views

Scaling sales in a SaaS software company

We are a small software company in the Virtual Data sharing and management space. We are looking to scale our buisness quickly and believe our next step would be into the software reseller channel. ...
4
votes
2answers
610 views

Startup equity and cash distribution for a SaaS

I have a SaaS concept that I came up with the idea for and have been developing a business plan and wireframes, user flows for the last 6 months. I'm not ready to shift this to design and development ...
0
votes
1answer
214 views

Ooma equivalent for business. No recurring fees

I currently use an Ooma VOIP converter box at my home office for phone service, and during preparation for a marketing campaign, noticed a previously-overlooked 'Terms of Service' clause prohibiting ...
2
votes
4answers
117 views

Is security a major concern with Enterprise grade cloud storage?

In your opinion or experience, is security the biggest concern when considering offsite cloud storage? I am curious if vendors like box.net offer their cloud solutions with the intention that ...
1
vote
2answers
318 views

Selling through VARs and Systems Integrators

We're developing an extension to a commercial open source enterprise software product. Most customers of the product we're extending buy it trough one of its system integration partners. To reach ...
3
votes
6answers
448 views

How do I structure a payment plan for my website?

I plan on making my website a paid one and have a question about structuring the payment plan. Think of the website as an ecommerce site selling very low ticketed items (as low as $0.05). Since ...
2
votes
2answers
308 views

lead generation / conversion for freemium saas (howto, ideas)

We're looking for advice and opinions on economic, effective ways to convert existing users from free to paid subscriptions. Our SaaS product is a slight twist to the traditional freemium model: ...
5
votes
5answers
446 views

What to do next for my online startup?

Ok so I've left my job, I've got a business plan, I have a blue ocean idea, I've spoken to a few industry people about the idea and they think its a good idea. I have a designed and paid a programmer ...
0
votes
2answers
179 views

Any areas or software missing from the “freelancer” suite?

There are certain aspects of what I like to call the "Freelancer suite," basically tools that are designed specifically with the freelancer or small web team in mind. They basically are: time ...
3
votes
2answers
835 views

Pricing strategy for SAAS based products

I am looking for any references/case-studies/whitepapers on pricing strategies for SAAS based products. Any help would be appreciated. Thanks Mohit
5
votes
5answers
669 views

Licensing. How to for a SaaS

We are currently developing a SaaS based software service and offer it to our customers as a monthly/yearly contract basis. So in essence, they will pay us to host/maintain their stuff on our ...
3
votes
4answers
395 views

What's the best way to execute a provisional patent filing?

I'm working on getting a SaaS start-up off the ground. Right now I'm focusing on building a "launch-able" prototype to help me in conversations with potentials partners and investors. Some of the ...
1
vote
3answers
294 views

How to sell to a salesman?

I admit, a little controversial title. But that is how I (as a more technical person) feel the task that is ahead of me for which I would appreciate the kind advice of the onstartup community. I ...
15
votes
9answers
1k views

Have the ideas, found the niche…what to do first?

I have found two completely seaprate niches, and identified the target markets for them both. I have comprehensive ideas and details on how the applications should work. I have a developer that I ...
3
votes
6answers
317 views

How do you choose the base currency for online and mostly international sales?

We are about to launch a website offering products. My "gut" feeling is that a good proportion of our customers will be based in the US. We are currently based in the UK, though that is likely to ...
1
vote
2answers
301 views

Don't understand why simple-looking SaaS are getting so much funding

It's tough to believe something as simple as bit.ly can have large corporate clients. It makes you wonder, after all those days developing games or web apps, is perceived simplicity of usage and ...
1
vote
3answers
246 views

Multiple Currency Management for SaaS Payments

We'll soon exit the beta stage and start charging for our SaaS solution. We're based in Italy so we work in Euros. We think we should also offer the solution in US Dollars, however we find it hard to ...
0
votes
2answers
111 views

what is platform as a service and how does it differ from SaaS development cycle?

i've heard platform as a service....all i know is things like Heroku, which hosts and deploys your apps. how does PaaS development cycle differ from SaaS ?
5
votes
7answers
2k views

Use Spreedly or Chargify or neither?

I plan to add subscription plan(s) to my website (built using ASP.NET). I may be using Paypal as the payment gateway for now. I might consider adding credit card payments in the future. Although ...
1
vote
2answers
232 views

Cloud based email platform [closed]

What the the cloud based email platform available that provides message scheduling and queuing feature? Something similar to Sendgrid but also with message scheduling and queuing for transactional ...
1
vote
1answer
105 views

Training courses via email

We are going to have different training courses delivered via email with each session a day. A user can come to the site and select lets say Course A that can start either from the same day or next ...
6
votes
6answers
1k views

Best affiliate solution for freemium/free trial web apps? [closed]

Most affiliate solutions are not designed to work with freemium or free trial business models. Have you seen an affiliate app that can: Make it simple to manage affiliate relationships Can ...
8
votes
10answers
581 views

Would a 1-man operation be better with downloadable or Saas model software?

If you are a 1-man show (to begin with, and want to stay small), would you be better suited to selling downloadable software or would a hosted version be more idea? With hosted, you don't have to ...
2
votes
3answers
129 views

No-touch sign up security risk?

Hello Everyone: My SaaS startup is considering implementing a new sign-up procedure, but we're worried about security and false accounts. Current Method: Prospect fills out free trial form We get an ...
5
votes
6answers
1k views

How can I find a software developer who can build a SaaS product idea?

I have a great idea for a SaaS product but all my knowledge is in the subject matter not technology. If my social network doesn't have any good contacts how can I find someone trustworthy to work ...
2
votes
2answers
173 views

Hosted Quizzes and Polls Platform

I am looking for a hosted Quizzes and Polls platform that has following features Create customized Quizzes and Polls Be able to embed these Quizzes and Polls on my site The platform should provide ...
4
votes
4answers
356 views

How do you make decisions in teams?

My [business] partner and I are constantly arguing about how we should do certain things for the SaaS we are creating and we reach a conclusion and a good decision (i think) after hours of aruging and ...
3
votes
2answers
401 views

SaaS for Handling Sales, Demo Requests, Leads, Follow up emails

I know similar questions have already asked but I think we need something slightly different: Capturing user info from our website to the CRM directly via an API Sending welcome, followup emails to ...
9
votes
10answers
1k views

To Freemium or not to Freemium?

There are numerous examples of SaaS products stuck with lots of users and few paying customers. The common advice is not to give away too much in the free plan and always be upselling. The best ...
2
votes
5answers
197 views

How can I find someone who is well versed and can consult on all of the technologies available today for building a SaaS project?

I am working with a User Experience/Information Architecture professional who is not a techie. We are at a point where we need to make some decisions that will be based on the specific programming ...
5
votes
1answer
287 views

Where is the Price Point of Indifference for SMBs with a Web Presence?

Internally at our startup, there's a lot of belief that at some price between $15-$35/month, small-medium businesses are both: A) Much more likely to convert and try a SaaS product B) Much less ...
6
votes
5answers
342 views

Can being too transparent about pricing, too early, actually hurt me?

I am creating a very high end B2B SaaS, subscription based, online product. The person doing my information architecture and I have very differing views on the subject of when pricing tiers should be ...
0
votes
5answers
830 views

Does SaaS Suck vs. traditional software development [closed]

Let's assume one thing. You have NOMNOM ready to be installed on thousands of your clients computers and used, but oh wait, you catch the SaaS bandwagon, and decide to prdocue NOMNOM.COM and make ...
3
votes
6answers
418 views

How to incorporate in the US without traveling there?

I live in Colombia and have a web service, I would like to create a company in the US so I can receive payments from there. Is there a way to create a company without traveling there like this website ...
3
votes
5answers
572 views

How long of a closed-beta is enough?

We have developed a product offered as SaaS, that helps businesses to manage their entire business online (details at www.trakeze.com). We have been running a nice long (more than 6 months) ...
1
vote
3answers
484 views

Why is my php script & desktop software download store outdoing revenue of my SaaS startup?

SaaS startup took way longer time, money and effort to create than my old online store which sells 1 very small php script and desktop software that is in the same market niche as the Saas. I spent ...
8
votes
8answers
2k views

What would be a fair equity distribution between me and my co-founder?

Me (software developer) and my co-founder (UI designer) are looking forward to build a SaaS startup. I would usually lean towards a 50/50 distribution, but in this particular scenario, the ...
9
votes
11answers
2k views

Build in-house or outsource?

I'm working with a SaaS business with a non-technical founder/CEO and am looking for pros and cons for (1) building the software in-house vs (2) outsourcing version 1.0 to a consulting firm. From ...
21
votes
5answers
972 views

What's the best way to find/evaluate a Marketing co-founder?

As a follow-on to my last question What is the ideal mix of founders for a SaaS startup? it seems that a Marketeer is important to a SaaS startup. I think it's fairly easy to find and evaluate ...
6
votes
6answers
448 views

What is the ideal mix of founders for a SaaS startup?

I've been talking to some friends about ideas for a startup? There are plenty ideas and the common theme is that they're all SaaS webapps selling to small- or medium-sized businesses. What do you ...
3
votes
2answers
169 views

Growing Successfully Using Strategic Business Alliances

Traditionally businesses have grown through hiring employees, building and acquiring assets, establishing branches and subsidiaries, etc. but with this comes high overhead, segregation of duties, and ...
3
votes
2answers
6k views

Where can I find a good example of a product roadmap?

I'm looking for a published roadmap for a web application that is still close to the minimum viable product. Ideally on a site that is also using uservoice