SaaS stands for Software as a Service. That means a Software for which the business model is Subscription based with a recurring fees. The opposite would be on-Premise software which you buy once for an upfront fee but don't necessarily need to pay any recurring fee to keep using.
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141 views
Can I use Terms of Service for my SaaS instead of regular contract?
I have a B2B SaaS web app. In most cases my clients are small or medium sized organizations and we have annual contracts. In other words, they sign the contract, according to which they are 'locked ...
6
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3answers
215 views
Should I be concerned with a low conversion rate?
I have a new bootstrapped SaaS app that targets small businesses. It has a 30 free trial offer. The visit to trial conversion is around 1%.
Currently I have 9 paying customers with 360 trial sign-ups ...
3
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1answer
132 views
What are the operating costs for a company in Hong Kong?
I am currently building an SaaS with freemium business model. For that part I would need to have a company which would receive recurring billing. Since this is the first time I am creating a company ...
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5answers
207 views
How to find a client that would pay for your development in exchange for a license?
It takes an investor with a special kind of appetite to invest in software. And in my research, I have found that there are very few with that type of interest. I have a business model for an internet ...
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6answers
248 views
How can I improve my enterprise sales?
I have a SaaS product that helps certain type of companies improve their sales leads. My target audience is VP or Director of Sales - anybody within the company whose job is to increase sales.
So far ...
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1answer
80 views
Should I offer discount coupons for beta users when turning to paid service
This is bit generic question, however I would appreciate to hear different opinions.
I have developed a user based over the last couple of months for my online SAAS business. Now I am going to end ...
6
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4answers
396 views
Is yearly subscription for a new SaaS a bad idea?
We're working hard on a new SaaS idea. We're bootstrapping as much as we can and are not looking for outside investment. Our goal was start charging for the service on a yearly basis, in our minds ...
4
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3answers
495 views
Is developing a backend for a mobile application costly?
I'm developing mobile apps for a time and I feel I'm spending nearly 50% of my time for backend development, choosing the technology, etc.
Now I have a new idea for a mobile startup. I want to ...
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2answers
453 views
Offering bulk discounts on SaaS user subscription fees
Please note that I am specifically referring to SaaS providers that have adopted the traditional pricing model of charging per user per month, and have at some point considered offering pricing tiers ...
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3answers
173 views
What is the best pricing model for a service based on requests?
I have a product for monitoring specific areas of content within webpages and notifying the customer when changes occur to this content and what they are. (E.g. monitor the latest stories on a news ...
2
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4answers
198 views
Do I need a phone number for my Saas application
I am building a SaaS app, it's a pure search and download data type of app so I am not expecting much customer interaction other than site usage and I am wrestling with the question of weather I need ...
3
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2answers
349 views
Need business advice on growing SaaS business
Sorry for the long question, but I promise it's a good read as it includes a challenging topic on growing a bootstrapped business, which I imagine applies to many of you as well. I look forward to ...
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3answers
260 views
Business model to sell an innovative and complex enterprise SaaS application
Our Startup company developed a web application for Data Analysis in Marketing. It's a B2B product that is innovative and complex. Although the app is very simple to use, the elaboration of the ...
2
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1answer
119 views
SaaS limitations for high-volume but low-profit organisations?
We are providing a SaaS Service (currently in open beta) and thinking about our pricing tiers. We want to offer plans that grow at the same pace that our customers businesses grow.
We are thus ...
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2answers
184 views
How do you bill for customisations in your SaaS offering?
We provide a customisable SaaS solution, and have adopted the classic billing model of a monthly user subscription fee. However some of our clients also require us to make customisations to their ...
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2answers
372 views
What email address convention does your SaaS startup use?
We run a small SaaS startup and we're using GMail for Business. Each member of staff currently has a personal email address using their first name. For example john@example.com, steve@example.com...
...
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1answer
44 views
Hybrid SaaS plus Hardware leasing packaged for resellers (releasers)
My company provides a SaaS combined with specialized hardware (video surveillance package) for industrial clients.
We do not sell the hardware, we only lease the hardware (which also covers the cost ...
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7answers
815 views
How Much Can I Sell My SaaS Product Currently Earning Me $2,000/month?
I have a web service targeted at web designers that currently earns about $2,000 per month in revenue. It is a SaaS business and my customers have been with me for years and we are growing (albeit ...
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2answers
351 views
How to simply estimate lifetime of a customer in early days of a startup
How do you estimate (simply) the lifetime of a customer in the early days of a SaaS startup?
E.g. in the first, say 3 months, you will have a number of customers who have already left and a number ...
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2answers
205 views
Marketing to a Dispersed Niche?
This may be similar to a previously asked question ( What is standard marketing practice for a niche SAAS product?) but I'm hoping that by providing a bit more detail, others will have additional ...
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1answer
48 views
Require attribution with a link for SaaS widget?
I'm trying out a new product where race directors put a widget on their site which gives them access to the mapping data on my site and I'm setting up my contract.
I'm considering whether the ...
4
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7answers
360 views
Will Open-Sourcing my SaaS solution positively impact revenue?
I have yet to go public with my SaaS startup, and am considering releasing it under an open-source license.
Below are some thoughts I've collated in answer to this question:
No
As competitors ...
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2answers
201 views
Has anyone sold a “fork” version of their software?
I created a SaaS that became quite popular over the weekend. I had a steady stream of users sign up and many are actually still using it (lots of folks who signed up out of curiosity).
Anyway, I ...
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2answers
84 views
What is the most effective way that a start-up can go about hiring a marketing firm?
We have a "clouded" solution that is ready for users to start using but we are unsure about how to advertise the service.
We have our pricing models complete but it's a best guess based on ...
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5answers
225 views
Do I provide the development environment to an outsourced developer
If SaaS development is to be outsourced, do i need to provide the development environment for the developer, I mean is it pretty much a standard thing to do? Or a choice made out of personal ...
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3answers
140 views
What type of developers to hire for outsourced development?
I'm trying to build a minimum viable product SaaS website as a proof of concept, and wanted to know what type of developers I should be looking for if using an outsourcing website like odesk / vworker ...
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1answer
65 views
Can flexibility of plans offered by a SaaS be a differentiator
Do you feel that if a SaaS has flexibility across their offered plans, for example the ability to upgrade to the next plan but also to downgrade at any time, or maybe addons of some sort to a plan ...
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2answers
275 views
What is a good way to find investors for a start up?
I have developed my SAAS on a shoestring budget and I have just made it production ready so I am now looking for ways to market it to my customer base. I, however, do not have the funds available to ...
2
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3answers
112 views
How important is it to present your SaaS as a corporation?
TL;DR: Would presenting your SaaS on the world web stage as created by a UK business (ltd), instead of by a continental European individual with a non-English sounding name, make a difference in terms ...
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6answers
378 views
Do I need to offer a free version to sell my SaaS?
I have a software as a service model for content management system.
What I'm wondering is do I have to have a free version tier in order to sell it? Meaning do I need to have some threshold of use ...
4
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1answer
213 views
Pricing my web application - validity of a demand curve?
I'm in the phase of designing the price structure of my web application, and I'm trying to use a demand curve as a tool to find the "best" price.
A few questions pops up in my head:
How can this be ...
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2answers
189 views
Liabilities as SAAS should consider
I'm considering registering a business that I am bootstrapping. At this point I am concerned about keeping costs down. The cheapest option in my state is to register a Sole Proprietorship. The next ...
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2answers
226 views
Looking for a one-stop-solution to setup a subscription-based service
I am looking for a one-stop-solution to setup a subscription-based service:
[subscription page] + [payment] + [Delivery of username/password] + [access to tool based on username / password]
I do not ...
2
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1answer
426 views
Thoughts on new Recurly pricing model
Recurly recently revamped their pricing model. Previously, subscribers would pay $69 plus $0.10 per transaction. Now, the cost is 1.25% + $0.10 per transaction with a $69 minimum per month. This ...
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4answers
331 views
What is the best way to price my service?
Please help me decide and refine the pricing for my new SAAS application. I already have an installable application and about launch a service on the cloud with monthly subscriptions.
I have put ...
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2answers
163 views
What are the key factors in the initial promotion of a lean startup?
I've made my first effort to promote my soon to be released mobile application, by making a landing page for it and posting to reddit.com and now, stack exchange.
The application is a special kind of ...
2
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4answers
269 views
The non-technology founder of a SAAS is usually middle-aged?
So my question is: Is the non-technology founder of a successful software as a service start up usually between the ages of 35 and 50 with lots of experience? If so, should I use their career ...
3
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1answer
236 views
Would you recommend CheddarGetter.com (subscription payment SaaS) and why?
I've narrowed our list of vendors for managing our subscription billing down to Spreedly.com and CheddarGetter.com.
I'd love to hear from customers what their experience with ...
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4answers
529 views
How to start a hosted ecommerce solution like Shopify and Volusion?
I'm thinking of building a django application which is like an online shopping mall similar to eBay and Amazon. My business model is somewhat like that of Shopify or Volusion, which means I will build ...
3
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1answer
394 views
Valuation for a B2B SAAS past prototype, but pre-launch?
This is a little complicated, but I have an interested group of angels asking for how much for 10%-20% of my company. I have no clue what to tell them, or what my valuation is.
It is a B2B Saas ...
2
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1answer
68 views
Does anyone have suggestions for building a user base for a budding SaaS project?
What specific actions lead to getting users to try your new product?
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2answers
94 views
What to do before offering e-services from EU to US?
Planning to export e-services (online services, Internet-based, SaaS) from a EU-based company to the US market, what are key things to consider ?
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3answers
206 views
App development vs Web development
Ok basically I have good ideas for both but i just need to know where to start. which market is less harsh/competitive and easier to step into and learn the ropes between the two( I know none are ...
5
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5answers
392 views
Monetization options - other than ads - for consumer SaaS
I started a consumer SaaS almost 2 months ago. It's a calories counter system. You log in, register your meals and the system tells you how many calories you ate and the type of those calories. You ...
4
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1answer
321 views
Startup “Press Release” months before alpha/beta product available
So I am currently developing a web project with is SaaS, I'm committed to the project, but in order to judge the market while I work on it I was considering doing a some blogs post about the project ...
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1answer
134 views
Protecting user data in multi-tenant SaaS
What is your take on the ownership of members data in a multi-tenant SaaS (Software as a Service). I am designing a reservation type SaaS for the use of mainly two groups of people - the consumers and ...
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1answer
46 views
Distribution to expect from a “powered by” for a SaaS service integrated on other websites?
we are working on a saas application.
Say it is a SaaS for small size businesses, that will integrate our Saas on their websites and will get immediate value out of it.
We plan to create a basis free ...
2
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2answers
259 views
Pricing it right
I don't have retail experience and what I need to price is SAAS, however I am aware of the psychological factors when it comes to pricing. $19.95 is a heck better than $20, even though the price is ...
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2answers
51 views
SaaS ERP paying options
What do you think of the following business model for SaaS ERP:
GIVE FREE ACCESS FOR 2 users (or so) per organization and charge for additional users.
Thanks
Martin
2
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3answers
262 views
Free trial in a tiered SaaS application
Suppose I have a SaaS application which has several subsctiption plans (think "Basic" for 2 users and this much of storage space, "Starter" for 5 users... you know the drill)
What will be the the ...
