1
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1answer
159 views

Where to start our Market Research

UPDATED Hi there, Our product is a cloud based application available cross platform. It's functionality, summed up, is too help you share the books you read with your friends. We are in the stages ...
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3answers
150 views

Unique Visitors to Customer Base corelation

I am researching my competitors before getting into SAAS based software market. For one of the competitors total monthly unique visitors to be 3000. I am calculating roughly 50% of them are ...
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1answer
544 views

How much does a SaaS customer support cost on average?

For subscription-based B2C SaaS businesses where the business is not charge for the support, but for the subscription. How much does on average customer/visitor support account to? In other words, ...