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1
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2answers
344 views

Free ESPs (Email Service Providers) for Tax Exempt Non-Profit organizations?

My Tax Exempt 501(c)(3)non-profit organization is launching a new web application. We will be generating large amounts of emails between our users. We estimate that we will be sending and receiving ...
3
votes
4answers
75 views

How to deal with members who are banned from a site?

i'm running a niche dating site startup and every day we ban a number of members who either are time wasters, harass other members, etc. About once a week I get an email from one of the ex-members ...
4
votes
2answers
164 views

Rules of good email communication

What are the rules of good style in business email communication, regarding timeline of message exchanging? I mean, how fast the incoming message should be answered? What are the most possible delay ...
8
votes
11answers
729 views

Would Google Apps or Outlook Exchange Be Better For Startups?

Google Apps is now frequently compared to Microsoft's Outlook Exchange email solution. Which one would be better for usage in a startup?
0
votes
2answers
407 views

How to setup abuse@mydomain.com and postmaster@mydomain.com using Google Apps?

I have recently signed up to Google Apps. I am setting up users for my mail accounts. When I tried to setup the following two user accounts: abuse@mydomain.com postmaster@mydomain.com I got the ...
3
votes
5answers
311 views

Can I use Google apps (standard) for my startup?

I want to use Google apps for my bootstraped startup (currently, just me, myself and I). The Google Apps Standard Edition intro talks about individulas and groups, but does not mention anything about ...
2
votes
4answers
2k views

Should I move my business email to Gmail?

I'm battling with this issue for a while. I host my domain at DiscountAsp and although I'm very happy with the hosting, their email web application has some limitations. Basically what I need is a ...
5
votes
9answers
1k views

Putting together a landing page and email contact form

I have decided to start advertising for my product before it launches. I need a landing page that will collect email and other info. I have hosting, but I don't yet have a domain. I was thinking of ...
4
votes
3answers
1k views

Do you use a service for ensuring email deliverability (like Sendgrid, Postmark, etc.)? Why or why not? If so, what service?

Using an external service for delivering your emails can take a lot of load off your shoulders if deliverability is a must. Services like Sendgrid and Postmark have pre-configured, whitelisted servers ...
3
votes
2answers
2k views

ReturnPath vs. SendGrid: Looking for advice

SocialGrow needs to do either ReturnPath or SendGrid to ensure our emails are whitelisted. How do you compare the two? Under the Silver SendGrid option it looks like we are required to separately ...
1
vote
6answers
278 views

Are Google Apps (hosted gmail/groups) enough for early stage customer service?

We're currently building a small e-commerce product that involves recurrenct billing (think of domain registration). As the 'tech guy' I don't want to set up a full blown ticketing system at this ...
1
vote
2answers
232 views

Cloud based email platform [closed]

What the the cloud based email platform available that provides message scheduling and queuing feature? Something similar to Sendgrid but also with message scheduling and queuing for transactional ...
1
vote
1answer
105 views

Training courses via email

We are going to have different training courses delivered via email with each session a day. A user can come to the site and select lets say Course A that can start either from the same day or next ...
4
votes
3answers
4k views

Best way to send a business proposal

I'm about to send a business proposal to a person who doesn't know me. The document volume is equivalent to about 6 pages (A4, single spaced). I can create a nice looking PDF optimized for screen view ...
0
votes
3answers
3k views

Turning Google Apps mail inbox into Support Ticket System [closed]

I have an account at Google apps and most of my email is done trough Gmail. Now I just manually respond to support email. I was wondering if there is an easy way using filters and auto responders to ...
1
vote
5answers
212 views

What is your opinion about start-ups adding legalese to email?

In the open, transparent Web 2.0 world should start-ups copy big public corps use of email legalese like the following for possible future protections, or does this send the wrong message about the ...
1
vote
3answers
364 views

How to quickly check a large number of email addresses for validity

I have about 1000 people who answered a survey about 10 years ago that were interested in the product I was going to develop. They indicated they'd like me to send them an email when the beta release ...
6
votes
11answers
442 views

Should you time your emails to be during business hours?

Do customers care if I reply at three in the morning, or will they think it's unprofessional?
2
votes
3answers
172 views

Offering Google Apps accounts to customers

I'm starting a business that helps small businesses build and maintain a website. I will be managing most aspects of the website, including domain names and email addresses. I like the idea of setting ...
4
votes
6answers
263 views

To use the company domain for the product's email addresses?

This may seem an awfully trivial question, but its one that's been bugging me enough to ask it here. I've developing (in the final stages before initial release) a web application service to sell to ...
7
votes
10answers
2k views

Help with an effective email signature

I'm trying to come up with an effective email signature, but I'm undecided which has the most impact. So far I have come up with: Joe Blogs Managing Director www.smartcompanysoftware.com A little ...
4
votes
4answers
874 views

How to prevent legit emails sent to customers who asked these emails from being considered spam?

I'm bootstrapping a business software and I've got a serious issue: I don't plan on doing any "mass mailing" nor "email campaign". I will never ever send one email to someone who didn't ask. My ...
4
votes
3answers
442 views

How do I create a successful Email campaign?

I'm trying to figure out the best way of sending out an email campaign to alert potential customers about my desktop software application for fostering agencies and organizations. I have looked at ...
4
votes
3answers
138 views

Should I use a seperate but related domain to send reports from my new webapp?

In other webapps I've done I've always sent email from the same domain as the app. However for my next project I'm thinking of using a related domain. For example if my webapp domain was widgets.com ...
9
votes
13answers
2k views

Does having a professional email account matter?

Is it just me or do: @yahoo, gmail, hotmail, accounts not look professional? I can't imagine cost being an excuse. Most hosting providers include email with the site.
3
votes
2answers
157 views

Best practices for correspondance with user / customers

Anyone aware of any books, articles, blogs, anything, that talks about best practices for communicating with users. Issues like, how often, at what user actions, what language to use, what formats, ...
0
votes
3answers
174 views

Is there an email service that sends direct scheduled emails?

I am wondering if there's an email service that could help me in the following scenario: I would like to ask the email address of those who wish to download my software so I can send them useful tips ...
1
vote
2answers
119 views

Is there a good service for managing simple email lists

I have a select set of customers that I would to provide info to on a regular basis via email. I could just create a email alias in outlook but then I would have to manage any subscriptions or ...
1
vote
2answers
350 views

Tool for creating/sending dynamic emails from DB

I'm looking for a tool or code library that will allow me to create and send emails with dynamic information from our MySQL database. For example, sending a digest email with new connections, alerts, ...

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