The customer-support tag has no wiki summary.
5
votes
8answers
402 views
Should you create a user's manual for your product?
My assumption has always been that customers refuse to read documentation (or e-mails for that matter). Maintaining an up-to-date comprehensive manual is very involved (potentially a full-time job). ...
31
votes
20answers
11k views
UserVoice or GetSatisfaction?
These two services seem quite similar and from reading around on the internet I can't find a definitive reason why one is better than the other or a comparison of their strengths/weaknesses.
Has ...
