Tagged Questions
0
votes
0answers
17 views
Support desk software that hides itself from end users [closed]
As a user of companies that use ZenDesk, I find it a Hideous Spammy Abomination. Yes, email support itself is a Hideous Spammy Abomination but a solution that pushes the burden in part to users is a ...
0
votes
1answer
43 views
Conversion rate for support contracts
We have a B2B Saas offering which is currently free - we are exploring monetisation options and rather than going the route of charging for a premium option we are considering keeping it free and ...
2
votes
4answers
198 views
Do I need a phone number for my Saas application
I am building a SaaS app, it's a pure search and download data type of app so I am not expecting much customer interaction other than site usage and I am wrestling with the question of weather I need ...
3
votes
2answers
6k views
Where can I find a good example of a product roadmap?
I'm looking for a published roadmap for a web application that is still close to the minimum viable product. Ideally on a site that is also using uservoice
