1
vote
2answers
211 views

How do startups sell online, manage customer relationships and support their products?

We want to setup an online shop for our (physical) products. When a customer registers to order a product, we want this information to be registered to a CRM automatically so we can track our future ...
3
votes
2answers
179 views

CRM with email integration and useful views for support?

We're not really a startup, but we're still a small (9 employees + 1 part time sales), growing company and we finally need some CRM software. Our Owner has been using and loving MS's Business Contact ...
2
votes
3answers
2k views

Recommend a good support ticket system that integrates with Salesforce [closed]

I have a question similar to the following http://answers.onstartups.com/questions/1876/low-cost-issue-tracker-maybe-with-crm I'm looking for a issue tracking system that integrates with Salesforce, ...
14
votes
11answers
1k views

How to reject Feature Requests?

How do you reject feature requests nicely especially when the feature request is made publicly via twitter, uservoice or something like ideastorm? For us general reasons to reject are: It's going ...