3
votes
6answers
230 views

What's a great gift for awesome customers?

We have a couple of fantastic customers (i.e. they bought in early, they give timely and clear feedback, and they celebrate our successes and give us opportunities to fix mistakes). I'm looking for ...
1
vote
5answers
422 views

What Defines an Unsolicited Testimonial? (Ethical)

After an order is placed by a customer, I email them regarding their order, stating: I hope the buying process went smoothly for you. We are a newer company and are looking for ways to improve our ...