The customer-feedback tag has no wiki summary.
1
vote
2answers
56 views
Initial Result of Customer Development
Hope all is well. I just conducted a round of feedback interviews with 20 people(mostly students) about my startup. The results are 50% saying its a great idea and other 50% think its not worth it. I ...
2
votes
4answers
221 views
How to deal with unsatisfied clients in a free application
We offer a free, cloud based B2B application - it offers the same and more functionality than most if not all of the paid equivalent applications out there at no cost. We offer awesome support (most ...
3
votes
1answer
69 views
How do I differentate a customer from an early adopter?
I have an idea and talked to about 14 people who have all said it's a good to great idea.
Based on this positive feedback, I have built (in about a week) a very primitive semi-working prototype ...
2
votes
1answer
101 views
Customer discovery and validation in B2B
I have a very immature idea of a B2B startup, and I want to gather some feedback on it.
Assuming, that "future customers" are business people, what is the best way to communicate with them on early ...
0
votes
0answers
32 views
What are some good ways to find early adopters potentially interested in your new business idea? [duplicate]
Possible Duplicate:
Best Place to Get Good Constructive Feedback on New Site
I'm thinking about practices to get early adopters before you have actually built a functional version of your ...
2
votes
4answers
222 views
How to deal with rude comments and feedback?
I run a website that conducts short story writing competitions for 10 months (each month different genre), and publish an anthology at the end of the year containing all the winning stories. It's just ...
3
votes
3answers
113 views
New product launch/test - offering refund for feedback
I am launching a new product this week. Basically, it's an educational series of PDFs and video instructions. Not a membership site, but more like a multimedia ebook.
Since this is the first version, ...
13
votes
3answers
344 views
How to deal with the ever-growing backlog
I'm a one-man company, and a couple of months ago I shipped version 1.0 of my product after a year of beta testing. So far it has been successful; the product is selling and the customer base is ...
0
votes
2answers
177 views
Should I use a user feedback system like UserVoice or just use a support forum?
I don't really like the idea of paying $20+ per month to run a glorified message board (GetSatisfaction, UserVoice, etc.). But these kinds of services seem to be pretty popular. So am I missing ...
3
votes
3answers
142 views
How to get honest feedback from users you know personally?
I am about to build a proof-of-concept website, and I intend to build on it using "Lean Startup" principles. I have friends and acquaintances lined up to try it out, and I will solicit their ...
4
votes
2answers
142 views
What would be the correct way of asking potential customers whether they need/like the product?
Being tired of doing stuff that turned out to be far from what users actually need, I think now it's time to ask potential users first (think lean startup mantra) before doing anything.
The idea I'm ...
4
votes
3answers
143 views
If your startups is in B2C space, then how to get feedback from users before building product?
We are in B2C space creating a product for consumers. I'm wondering how can we engage average users to get feedback? What would be our starting point?
Thanks,
Gagan
1
vote
1answer
73 views
What are some best practices for managing user feedback?
After months and months and months of work, our team finally launched our first application.
We have been very fortunate to receive a lot of feedback and one of my first "goals" post-launch is to ...
1
vote
4answers
321 views
Offering customers a discount in exchange of social media publicity - Does this make sense?
Yesterday, I added the following special deal in my service web site :
Help us promoting the site (blogging/tweetting about it, sharing the link in facebook, google+, delicious,… and committing to ...
1
vote
4answers
164 views
Dear Customer… What do you want?
Background:
I am an entrepreneur who has a product that will now be sold to retail outlets. The sales team is expected to sell 10 units to 5 clients per day. With this, I want them to get feedback ...
0
votes
1answer
139 views
User feedback from non-tech users - comment box to email
I would like to give my users a way to give me feedback on my website.
Users are non-technical.
I saw a simple comment box on this page at Olark:
http://www.olark.com/developer
It seems to be a ...
0
votes
2answers
63 views
Hunting for appraisals, questions needed
I have a few products and every product has a few satisfied customers. It is great when customers are indeed telling good stuff about your product, but it is not easy to get it out of them.
So I ...
1
vote
3answers
95 views
When and how to approach the market for feedback?
Do you engage your market before or after you make a prototype?
I say it's better to get people involved as early as possible (before making the prototype), because not only will you make sure ...
8
votes
9answers
400 views
Best Place to Get Good Constructive Feedback on New Site
Where is the best place to get some good constructive feedback for a site we just launched? Is that a place like this one or a different medium? Any input would be appreciated.
Thank You!
