Tagged Questions

7
votes
7answers
405 views

Is 'free' a bad idea in business applications?

In the case of business SaaS, specifically in a market where this type of software is never free what are the arguments regarding launching your product for free? More specifically the idea would be ...
1
vote
1answer
544 views

How much does a SaaS customer support cost on average?

For subscription-based B2C SaaS businesses where the business is not charge for the support, but for the subscription. How much does on average customer/visitor support account to? In other words, ...