The billing tag has no wiki summary.
1
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3answers
50 views
Should I issue a separate invoice for the down payment?
I'm doing a website for a client, and I require them to make a down payment that is a percentage of the bill for the entire project. The remaining portion of the bill is due when the website is ...
1
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2answers
87 views
Charging by coding hour
I was wondering and am having trouble finding... ballpark figures for what people charge by the coding hour (the market rate). I understand that there are many factors that come into play here that ...
3
votes
2answers
46 views
Should I contact customers about canceling who are not using services they pay for?
I own a small website hosting and services company. Most of my clients make automatic payments for recurring hosting services.
However, what is the appropriate way to handle customers that have ...
1
vote
2answers
93 views
Billing for addons - how?
We are building an SaaS service that will be billed on a monthly basis. For example, if the user's service starts on 4th December 2012, then we bill them on 4th December 2012 for the month's fees. We ...
2
votes
4answers
74 views
Handling pro-rated upgrade/downgrades
I'll be handing recurring billing with pro-rated upgrades/downgrades. Although upgrade seems simple, but I'm unsure wether to provide a refund incase the remainder amount exceeds the required total ...
0
votes
1answer
94 views
Invoicing customers that pay with Paypal or Google Wallet
I have an online service for which customer subscribes and pays a monthly fee. They use Paypal or Google Wallet to make these payments. Customers are starting to ask for invoices. Is there a way for ...
0
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2answers
48 views
Collecting client information in Australia
When I bring in new clients, should I only ask them for their business address, or should I also ask them for their residential address? And which of the two am I required to ask for by law in ...
1
vote
4answers
233 views
How to bill customers in US/UK without having a company there?
I want to create a startup for US/UK based people, and then expand it to more countries.
I am a self-employed/freelancer in Spain.
I need to be able to bill my customers by credit card, so people ...
0
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2answers
102 views
How to bill someone in Serbia?
I have bank accounts in US and Chile and a customer in Serbia.
The monthly bill is not that big and paypal does not operate in Serbia.
Are there some options?
Thanks.
1
vote
3answers
50 views
Suggestions for dealing with a monthly Subscription billed in $US but showing up in foreign currency as varying monthly amount
We just started a Monthly Subscription this year. We're now expanding it to non-US currencies (e.g., $AUD).
The challenge is that the amount the customer sees (in $AUD) will vary every month with ...
-1
votes
3answers
765 views
what's a fair amount to charge to build and maintain a web site for a small clothing boutique?
I'm a professional programmer. I've been asked to visit the owner of a small downtown clothing boutique because she wants a "web presence". Probably just a simple place holder web site with their ...
3
votes
4answers
1k views
How do Royalty payments work?
I have been asked by another company to build them some software to operate some machinery.
The company sells this machinery to their own customers and wants to provide the software I write along ...
1
vote
6answers
288 views
What software for Time Tracking and Billing? [closed]
A friend of mine is running a consultancy company and she needs a software to manage the people that go to their customers. I've been using Project Management Software before, but this case is ...
1
vote
2answers
184 views
How do you bill for customisations in your SaaS offering?
We provide a customisable SaaS solution, and have adopted the classic billing model of a monthly user subscription fee. However some of our clients also require us to make customisations to their ...
2
votes
1answer
426 views
Thoughts on new Recurly pricing model
Recurly recently revamped their pricing model. Previously, subscribers would pay $69 plus $0.10 per transaction. Now, the cost is 1.25% + $0.10 per transaction with a $69 minimum per month. This ...
1
vote
2answers
95 views
Hiring Employees and Charging Clients
I have been working as an independent consultant for several years now. I've been fortunate enough that my business has grown to the point where i am considering hiring someone to share the workload. ...
3
votes
3answers
95 views
Dates on invoices
This question is in the context of selling products internationally. How should I date invoices and invoice payment dates?
Assuming we have an online shop based in Sydney, Australia. Should we always ...
3
votes
2answers
54 views
Is it alright to ask for payment for a website when it is done, but before client supplies text/images
We make websites and have frequently been in a situation where a site is finished, but the development is dragged on for another month because the client can't find the time to provide the site text ...
2
votes
3answers
114 views
Client wants a “bill of statement”. Is this an invoice?
I've never given a "bill of statement", and I can't find any reference to it online. However, before we start work he asked for a bill of statement in order for his bookkeeper to write out the deposit ...
0
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4answers
265 views
B2B SaaS for Gyms and Personal Trainers
I am developing a application for gyms and personal trainers. I already have a few beta users in the states but some UK gyms have already expressed interest in using the software. Should I offer it so ...
1
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2answers
84 views
How much is a client worth?
One feature of my new web app is the evaluation and ranking of clients (it's aimed at small service providers). At the moment I have the following criteria:
Size of billing
Payment speed
Amount ...
1
vote
6answers
1k views
Is it OK to include my bank info on an invoice?
I am doing some freelance work. I am about to send an invoice and in the footers I am writing that payment can be made by check at the address X, paypal to Y, or bank transfer.
Is it OK to include my ...
5
votes
1answer
346 views
UK based subscription web app - best payment provider for $5 per month payments
I am currently developing a SaaS product and am at an impasse in terms of how to charge.
The subscription is only going to be $5 per month. Although I'm in the UK, my main market is going to be the ...
3
votes
1answer
187 views
[UK] Pros and cons of self billing for first time contractor?
I've just started my own company and I'm initially contracting - I've been asked if I want to send invoices, or do self billing. I've had a look online and I can't see any reason not to self bill, ...
4
votes
3answers
188 views
Should my web agency have different rates for design, programming, SEO, etc?
My small agency handles everything web-related for our clients, including domain registration, hosting, graphic design, back-end programming, ecommerce, search engine marketing, etc. Historically we ...
1
vote
1answer
309 views
Online payment solution Spreedly vs Authorize.Net [duplicate]
Possible Duplicate:
What is the best merchant processing solution?
I plan to sell online space for multimedia solution and charge user per month (everymonth) or yearly. This would primarily ...
1
vote
3answers
163 views
Bill for the upcoming month or for the previous month?
Do saas apps typically bill for the upcoming month or bill for services provided during the previous month?
If it's for the upcoming month (charging per user), how do you deal with someone who has a ...
7
votes
8answers
555 views
Accepting payments… subscription plans
So, I am a total newbie when it comes to payment processing, acceptance of payments, subscription plans, etc.
I've recently built out the SaaS offering and will be in beta with it through the end of ...
2
votes
2answers
757 views
SaaS: Billing and Subscription Management
What are some cost effective solutions that can provide secure billing/membership management for a SaaS with varying subscription options ? I am looking for something like aMember, but I think it's ...
2
votes
1answer
153 views
How much discount to give for yearly billing vs monthly?
I have pricing plans ranging from $50 - $200 monthly. How do I figure out what to charge for annual billing?
2
votes
3answers
168 views
Billing a Customer: Programming job
Say a client wants to add something to their extranet webapp which I'm renting out to them. For any customization, I charge an hourly fee. Do I just give them how many hours I worked?
New feature X ...
2
votes
2answers
269 views
Payment structure (Micropayments vs um, regular payments)
So this question has to do with customer perception on billing.
We're looking at the benefits of micropayments vs regular payments.
Our business will have a series of charges from $1 to $5. When ...
