Similar topics have been discussed before, but I was wondering what startups are using now for a good reasonably priced VOIP service. I have heard about most of the players in the market, some are better than others. I have used Nextiva and Vonage (happily) for home, but have been trying to research what is the latest for the business service.
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closed as not constructive by Zuly Gonzalez♦ Sep 1 '12 at 22:31
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We've been using http://www.onsip.com for almost a year now. They offer some packages as well as pay-for-what-you-use pricing which is what we're still on. Once we got everything set up we've never had a problem with it. |
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What's wrong with Skype? |
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I personally just have a Google Voice number linked with my cell phone. I know it doesn't seem "professional" but the people calling me have no idea that I don't have a real office line, and I can forward the same line to other phones if someone else needs to answer calls for a while. Google Voice isn't perfect, but it's definitely worth a serious look (and it's free). |
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Its all how you define the differences between a "business" and "personal" voip. Do you need a auto attendant? follow me features? different messages based on time of day? call screening? a dedicated fax number? If not, a regular consumer voip product (vonage, your-cable-voip-provider,etc.) should work fine. If you do need this sort of functionality, take a look at companies like phone.com and ringcentral.com. They provide a number (or numbers) that you route to different destination numbers (your existing cell, voip, gizmo5.com, etc.) based on your business needs. Some (phone.com) offer direct voip phone connections. |
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Thanks for the OnSIP recommendation, Scott. We have found Skype isn't dependable for business use. You need dependability, a full set of phone features, and integration with the PSTN, preferably at a low rate. Give us a call and we'll discuss your business needs. 1.800.801.3381 -The OnSIP Team |
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I can tell you that I would stay away from 8x8. Their phone system lacks a lot of the very basic features that you would expect, some of the basic features are available, but at a cost, and their customer service is horrible. My relationship with them ended with me filing a complaint with the BBB in order to get a full refund for the service and equipment that I paid for. |
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I'm UK based and switched from skype to voipfone. Skype gave me rather embarassing call quality issues with skypeIn (not with direct skype calls). The advantage with my new provider is their system is designed to terminate in the UK specifically and the call quality is perfect. I would strongly recommend them to anyone else based here. They are also standards based (SIP), whereas Skype isn't. I bought the Phillips skype phone for about 130GBP (200USD), it is a piece of junk. My Snom SIP phone is far more functional, 60% of the skype phone price and just works (which is what phones should do...). Glad I switched. |
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