I'm building an e-commerce website. On this website one can pay a membership to get a profile where he/she can show his/her portfolio.
The website visitors can leave reviews on profiles.
My main idea about reviews is to show only positive reviews on a profile. The negative reviews will only be sent to the profile owner. Why?
1) first, I believe no one will pay for a profile if some negative reviews might be shown on their profile.
2) second, getting negative reviews by email will help the profile owner to improve his work without too much pressure. He will also be able to contact the website visitor who left the review and get more info (or apologize or reply and so on).
However, I realized that this idea might not always be fare to website visitors. What I mean is that if a profile owner gets 10 negative reviews every week and feels too lazy to improve his stuff, then website visitors won't know about it and might get deluded. I haven't found a solution for this problem.
Should I keep going? Should I forget my idea about the negative reviews and show them on profiles? Should I not let website visitors leave reviews on profiles?
Thanks very much for your help.