We are a new company and have developed an online service that we want to charge a monthly fee to use. So far, we have tried two merchant account providers and have been turned down because we are a new company with no trading history, and we want to use recurring payments.
It seems recurring payments is the real stumbling block because there is a high risk of chargebacks.
On top of the recurring payments the merchant account should work with a payment gateway that allows our website to host the credit card form on our page for example in an iframe or posting the cc details directly to the payment gateway, therefore reducing our PCI requirements.
Anyone else in a similar situation and managed to get a payment gateway and merchant account in the UK?
FYI we are currently applying to SagePay.