This is my first experience launching a startup, as well as my first desktop software I have ever wrote...so you are going to see lot of rookie mistakes.
I waited until I have tried what I could from reading the answers I received here. I wanted to try as much as I could before I posted. Now, I am fresh out of ideas what to do next. Literally, I am drawing a blank as to where the problem is. If only I knew the most likely reason as to why I have the problem of converting downloads and trial users to sale, I could set on work to fix it. Right now it feels like I am shooting in the dark, hoping to fix something and see if it works.
So I launched my startup two weeks ago.
So here's the update after trying various people's answers to my questions.
I started talking with a few people, and they replied they were enjoying it, and asking "how do I do this, do that" and need screencasts and such....
The issue of price came up and said it was too expensive. I temporarily lowered it to 50% to see what happens.
So, this is it....I am open to any suggestions as I am getting burnt out from stress. At this rate, I don't think I am going to ever make a sale or even continue into 2012. Where do you think I am going wrong here? Is the free version too limiting? Is it the price?
I would love to hear your experiences, insights.
Thank you, and happy holidays everyone. This will be my final question for the time being as I don't think I can keep working fulltime on this startup much longer from the stress.