Basically, I am doing pay per feature for my desktop software.
I offer a base version which is free, but has limited functionality.
I also offer 15 day trial on specific features users wants to test out. (formerly 30 day).
I'm still getting downloads about 23, with no sales so far. I managed 1 trial user. 1 lost sales lead which did not result in a sale (client went with competitors).
Here's my thinking, if the user downloads the free version, they might have expectancy of it doing some things. But I have limited the free version greatly. For example, they are only able to format 1000 documents at a time and cannot export the process documents, they have to manually copy paste that data, which is tedious.
Should I srap the free version and simply let users request a trial by contact form?
Or, keep everything as is, but remove the tight restrictions on the free version?
The reason, I maintained this very tight capability restriction on the free version is because I also charge a standard fee of $99 for each upgrade even if the user doesn't upgrade to extra features. This $99 removes the 1000 document limitation and the ability to export data.