I have been working as an independent consultant for several years now. I've been fortunate enough that my business has grown to the point where i am considering hiring someone to share the workload. the item that I am having trouble with is, how to charge a client for the services. It sounds like a stupid question, but im a bit stumped.
For example, do I charge tiered pricing? i.e. if person 'a' works on your project, you will be charged x dollars. If person 'b' works on your project, you will be charged y dollars. Do I charge a single hourly rate and the only real difference happens behind the scenes?
I'd like to build a scalable model. At some point, I'd like for my organization to be 3-4 levels deep. But i understand in order to do that, I need to get my pricing model correct now. I sincerely wrestle with what's fair, both internally and for our clients. At the same time, I need ensure that I'm charging a rate that will help the business grow.
What are your thoughts on the topic?