I have a software package that works in concert with other systems that are similar to CRMs. (sorry to be vague).
Our clients will always have one of the "crm"'s installed and our product bolts on to it and provides a LOT more functionality. We are not dependent on any one system and have already integrated with several. Usually the "crm" company is happy we're doing this as it's an area most of them don't want to pursue for various reasons.
In those circumstances it's relatively easy to get API or DB diagrams to help in our integration work.
Now, to the meat of this.
One of my sales guys just brought me the name of a "crm" company that a potential client is using. He has spoken with that company and they have indicated interest in working with us to push something to existing clients of theirs.
So far so good. However, I did some research on this company and found some troubling (to me at least) things.
- They are suing their own user group for copyright violations.
- They are suing at least one of their current clients for non-payment on development of a product similar to ours.
Quite frankly I've never heard of a company suing their own user group. Much less for "copyright" issues that appears to be related with showing their software at a conference. Regardless...
The second item stands out because I read in the lawsuit that part of the monies covered the "crm" company building a system similar to what we do and delivering it last year.
My sales guy already scheduled a demo to show our software later this week to their tech guys. My gut says cancel it and forget about this group.
What would you do?