This is regarding a SAAS based software product I am about to launch. One of the key innovation of this product is automation of a human process, this automation is built on top of an expensive commercial software engine. So far all the testing is done using free trial license and it is very successful. I am about to file a patent for this invention as well.
For the go-live, it seems I have two options:
- Buy this commercial software $34K+ and lose all the money if concept is a failure
- Hire a operational team to do this job manually, once we reach a good customer base then switch to this commercial engine to automate the process.
So far I am leaning towards option 2 but I am struggling to come up with a communication strategy for our customers. Option 2. may sound like my customers are outsourcing their manual work to us but this is a temporary phase and eventually I will purchase the software depending on the success.
Any advise is highly appreciated.