I'm selling a Mac application for $40 and thinking about to go freemium. For now is just a mac app and I'm going to build a web service with an api, native cloud sync + win client + web app = something like Evernote, but a little bit different niche.
My question is:
- Do you have any experience cutting the price for software from price range of 20-40USD to $0? If yes, please describe your experience, else tell me what you think about it.
- How to deal with customers who bought app before?
- How likely they will request refunds?
I'm going to give a free premium subscription for 3-6 months. Is it a good compensation? Also I'm going to write a blog post a month before shift telling about plans to make it free and about free premium subscription for all of the customers.