We ask for customer feedback about our software on uninstallation via a web form.
In our experience, we only rarely get anything valuable our of this. It is even worse. Particularly, emails from users with freemail accounts AND a email address that consists of letters AND numbers are by 100% at least completely pointless, if not offensive, insulting or just utterly retarded.
Example email format: Moron1970@yahoo.com or firstname.lastname@example.org
Same goes for any email coming from a *@aol.com user. At best, the email contents is not offensive.
Would you agree that it is safe to auto-filter and trash such email replies with a letter/number/freemail combination by default?