I'd like to know if anyone can recommend, a book, a blog, a document, heck even a contact who has some solid experience in developing business processes.
Our company is pretty small, we are 6 people, so I guess it's perfect timing, to get the organization ball rolling.
Today we really don't have much if any processes in place and this can surely not keep going.
Sales are coming in, and our client base is growing, we need to make sure we are on top of things.
We run a B2B software company. I run sales and have one person reporting to me, We have our head of development who is also the CEO and he has 1 developer working under him. Then we have our accounting guy and a technical support person to help customers with the software. Let me know if you need any more details.