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We use Google Apps and Highrise. Now, they are both decent tools, the problem is that they do not integrate. Most particularly, keeping GMail contacts in sync with Highrise is a huge problem. Now, add LinkedIn to the equation, and everything blows up for me.

I'd just like some kind of tool that connects the three together. Some kind of social CRM SaaS that also integrates with Google Apps. Is there something like that? If not, could someone build it overnight? :D (I would do that, but I already run a software startup, and one project is enough!)

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6 Answers

Doesn't Gist already do this for you? You might want to check out the free service at Gist.com

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That looks cool, however it doesn't integrate with Highrise, plus I don't seem to be able to login (keeps redirecting to the homepage with no error messages). FAIL – Dario Solera Oct 28 '10 at 12:38
Ah, sorry! I have it plugged into my Outlook and it's rather handy. Good luck, I hope you find your answer! – Cheryl Allin Oct 29 '10 at 9:52
I love Gist.com - they have an excellent plugin for Firefox that works with Gmail or Google apps. Ask for help on their support forums if you have problems logging in, they're quiet responsive. And service is free. – Igorek Dec 3 '10 at 17:11

Idea is good. I think some kind of tool that allows the user to enter credentials for each service and then uses the individual app apis to keep them in sync should really be cool. However, I am not sure how many users will pay for such a service..

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I am working on a product that will do something very similar to what you are talking about, the name of it is TidyContact and the whole idea is to have a central place where you can manage your contacts. If you are interested in learning more about it sign-up to be notified when the application is out.

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Done, thanks, lets see how that turns out. – Dario Solera Oct 24 '10 at 16:23
Hm.. interesting, didn't LinkedIn API excluded info like emails and phone number from data you can access via it? – Alex Oct 24 '10 at 18:04
@Alex Yes, you are correct... but you can still sync your contact data without their API with with a few simple steps, it is not fully automated, at least not until LinkedIn's API opens up a little more, but it works. – Ricardo Oct 24 '10 at 18:51

I'm working on something that is very close to this (primarily because I need it myself, and because our customers could use something like that too).

The application is called Social Inbox (http://SocialInbox.com)

It's a Social CRM app that blends social media and lightweight CRM features.

I'm still in private beta, but use the invite code: "OnStartupsFan" and I'll move you up the queue.

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Thanks, I'll give it a shot when available. – Dario Solera Oct 24 '10 at 17:27

Soocial seems to a pretty promising app for this: http://www.soocial.com/

They do not support LinkedIn sync, and according to this thread for a reason beyond their control(read - LinkedIn doesn't allow syncing)

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I tried it a while ago (for other reasons), but it's pretty useless in this case as I need to integrate Google Apps Contacts, Highrise and LinkedIn. – Dario Solera Oct 24 '10 at 19:07

This Smartsheet service seems to do everything you're looking for. It says it has an HR function as well, which says it has an executive search function. I just gave them a call, and while they noted that there's no LinkedIn connectivity (that is very hard to find, but I've seen it in Salesforce), they have noted that it will connect with Gmail. He said the service is a "spreadsheet application" (sounds kind of basic), but the website seems to make it very simple to integrate and collaborate. I'm going to do a free trial, and I'll update this post. It's very economical, if it does all that it appears to do.

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