i'm running a niche dating site startup and every day we ban a number of members who either are time wasters, harass other members, etc.
About once a week I get an email from one of the ex-members that contains either :
- Abusive and explicit language
- "If you don't reactivate my account, I'll post everywhere that you're a crap site"
- "If you don't reactivate my account, I have friends in high places who can pull the plug on your site"
I've been trying very hard to ignore these but is this the best thing to do ? None of the "threats" are real threats in any way, but once I got completely fed up and posted one of the emails on our blog with the guy's photo and contact info with a big "be warned about this guy" title. I took it down less than a day later when I receive a 2 page apology email.
Any advice how to deal with these issues ???