When I release my desktop application in a few months, I'm hoping that after some demos that I will get some interest in the product! The application is B2B and the software price will be $5000. Because of the cost, the application will not be downloaded from a website. A full demo will be given onsite by me or possibly a distributor. The software is targeted at Child Fostering agencies.
How do I prepare a contract/quote for a customer and what should be in it.
At a guess, the contract/quote should include
- cost of software
- cost of user licenses
- cost of annual maintenance (which will include support?)
- cost of training
- cost of installation
- Pre-installation check
- What else?
Some training could be included in the annual maintenance I guess, but extra training is chargeable. I'm also keen to avoid having the contract/quote look too complex. I think the customer may be put off if they just see an endless list of items along with a cost.
However, I need to cover enough areas so that the customer doesn't get a shock later on when I inform them that for me to do something will cost extra, so I need to include everything. The problem is, I'm not 100% sure about what that is.