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Need to know of a good online backup service provider for storing some of our critical data. Anyone know of any from personal usage experience?

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11 Answers

Sure, I have used many over the years. It is a mature market, most of the offerings are quite good nowadays.

Mozy is simple enough to use, works fine, has been around for a couple of years so there is reason to believe they are financially stable. I use Mozy on a couple of computers, and have no complaints -- it works, it is not the cheapest. IMHO the upload speed seems limited on the Personal accounts; "Pro" accounts seem better.

Jungle Disk together with Amazon S3 is another solution I have used for some time. The backup functionality of Jungle Disk is more basic than full-breed online backup solutions. Jungle Disk is more optimized towards use as a networked "cloud" storage drive, with backups as a less developed extra. With their subscription and using S3 Europe (where I am), upload speed was good.

Backblaze worked well enough. They are more optimized for home users who want a set-and-forget solution. Unlimited backup size, there is little or no possibility to change settings on the installed client, certain files are excluded and this cannot be configured. Worked well enough, after I had understood the file exclusion rules, but was not for me.

Of the above, for backing up company files, Mozy Pro would be my first choice.

Some things to investigate:

  • Block level uploads, not file level -- i.e. the service should detect which parts of a file have changed, and only upload the changed parts to save time.
  • Retention history -- can the service recover any version of any file from the last 30days, or only the latest version?
  • Upload speed. In practice this is often limited, and that in turn limits how large datasets you can practically back up.
  • Operating System support. This is often artificially limited to exclude "server" operating systems, meaning to exclude customers with larger data sets.

Very important: Be mindful that a full restore from a Internet backup provider can take days! Incrementally uploading data is fine, but be aware that if you suffer a total crash and need to download 50 - 100 GB of data it will take time. Shipping disks may be an option, but again this is likely to take a couple of days.

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are we talking about desktop backup? have you looked at carbonite?

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We've been using Sugarsync in our start up and it's been excellent.

Simple, easy to use - and it works.

I had a file get corrupted on my Mac and simply brought down a clean copy from the Sugarsync "cloud".

One member of our team had a laptop stolen and was able to restore all her files quickly and easily.

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Dropbox.

I use it every day.

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I've been using SugarSync for more than 1 year! Excellent tool. I've tried Mozy and other solutions - but, SugarSync beats them all.

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Been using https://spideroak.com/ on 4 computers now, and works nice. Never had a problem. It has linux/windows support, it allows sharing... Never used another service though.

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You can take a look at onsitebackupvault.com

I know the owner well and can tell him to get in touch with you directly. The service is very good.

Thanks and Regards Dave

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bluelightit.com - they will customize the backup to your needs. PC/Linux/Mac, Servers, DB's, block level. Anything goes. Use them if you need customized solution. I deal with a guy called Amir.

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backupify.com it handles alot of social media assets and google products

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For my personal computers, I use jungledisk.com and kineticd.com (formerly DataDepositBox.com)

Jungledisk works well for scheduled backups.

Kineticd is good for continuous (when the computer is idle) backups. It has some (worrying) extra features for remote access which I'd really prefer it not to have. But it does report on backups which aren't happening and computers which haven't been seen for a while, so it's a good fire-and-forget solution.

As noted by @Jasper Mortensen, these are good for day-to-day backups to recover the occasional lost data file or lost laptop. For larger scale disaster recovery (servers, multiple PCs) or bare-metal restores (reinstalling OS and everything else) these aren't what you are looking for - the restore would be complex and take too long. You then need to look at serious backup / disaster recovery plans.

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Atlas Networks, LLC is a data center located in Seattle, WA that provides great data backup service on their dedicated and virtual servers! Check them out at:

www.atlasnetworks.us

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