We are working on building an e-commerce solution and offer it as a SaaS. Our service is limited in customer base, as in, we are only willing to provide this to a certain niche [handmade gifts and paintings shops] and we have 12 customers so far and we are not expecting to get more than 30 customers. We would like to be small and service our customers effectively.
One of our services is to host a website along with an online store on behalf of our customers on our SaaS framework. We have decided on various pricing levels based on different "tiers" of service we plan to offer.
Initially we plan to invoice and charge our customers manually to avoid unnecessary fees by employing credit card companies and I am ok with that.
As I mentioned, one of our services would be to have online stores on behalf of our customers where regular shoppers can browse and place orders.
I have looked into web credit card payment and I think initially, we would like to go with Paypal Pro where the shoppers can pay with any credit card/check/paypal on our site.
How would this set up work? Sorry if I am being too stupid but I cant seem to wrap my head around this concept.
Would you suggest that each of our customers have a paypal account and the shoppers to that store would deal with the customer directly?
Or should there be a master paypal account which keeps track of all the purchases and refunds and monthly or biweekly we settle the accounts?
Estimated cost of purchases placed by shoppers at each of the store will be around $100-$250
Again, I am interested in how to handle the shopper purchases at each of the websites I am hosting on behalf of my customers when I am going with Paypal.
I am looking for any help, guidance, suggestions in this area.
Thank you for this wonderful community and invaluable resources you guys provide.